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Communication

Communication Center (Messages)

Secure in-app messaging between teachers, parents, students, admins and the owner, with a record.

What Communication Center does

Messages lives in the top bar of the web portal and in the Teacher, Parents and Owner apps. The school decides who may message whom, every message is screened for personal contact details before it is stored, and a Communication Report gives the record when somebody asks what was said.

Features

Everything inside Communication Center

One thread, every party

Staff, teachers, parents, students and the owner each sign in through their own app and meet in the same conversation.

Communication Settings

Decide whether parents may message teachers directly and which staff are reachable.

Contact guard

Phone numbers and similar details are screened before a message is stored.

Communication Report

Export or review conversations when a complaint needs the facts.

Owner oversight

The owner sees conversations across campuses in the Owner App.

Push notifications

A phone notification says you have a message; the message stays inside the platform.

Flag a thread

Anyone can flag a conversation for review.

Workflows

How your team uses it, step by step

Switch messaging on

  1. 1

    Open Communication Settings and set who may contact whom

  2. 2

    Announce it to staff and parents

  3. 3

    Conversations run in Messages; use Communication Report for the record

Screens

Portal screens in this module

  • Messages
  • Communication Settings
  • Communication Report
Reports

Reports you can print or export

  • Communication Report
FAQ

Common questions about Communication Center

Can parents message any teacher?
Only what Communication Settings allows. Many schools route parents to the class teacher and the office only.
Is this SMS or WhatsApp?
No. It is in-app messaging; SMS and WhatsApp are separate channels for notifications.

See Communication Center on your own data.

Book a free online demo and we will walk through this module using your classes, fee plans and reports.